The plan is the product.
A skin plan is the written document you leave a Glow consultation holding. It records what a registered nurse found on assessment, what suits your skin, in what order, over what period — and your skincare regime. It’s included in the $150, ninety-minute consultation, it’s yours to keep, and it works at any clinic.
What’s inside a skin plan?
Five parts, written in plain terms. A skin plan contains the assessment findings, the recommendations that follow from them, the order they run in, the timing between them, and a skincare regime. Everything in it traces back to something found on the day — nothing arrives from a treatment menu.
- Assessment findings
- What your skin is doing now, as observed and documented by a registered nurse across ninety minutes — in words you can read back later.
- Staged recommendations
- What suits your skin, matched to the findings. Staged means some things come later — and some things are recommended against.
- Order
- What comes first and what waits, with the reason. The order is set by what your skin can use, not by what costs the most.
- Timing
- Over what period, and how far apart. Skin varies with season and circumstance, so timing is written as a map, not a mandate.
- Skincare regime
- What to use at home, morning and night, and in what sequence. Often this is the whole first stage of the plan — and sometimes it’s most of the plan.
Nothing in the plan obliges you to buy or book anything — here or anywhere.
A day, in order.
Most of a skin plan is not treatments. It is what happens at the basin, twice a day, for months. So the plan sets out both routines — morning and evening — naming the product for each step, how much, and in what sequence.
The shape below is the same for everyone. What sits in each step is not, and that is the part written for your skin.
- Morning — cleanse
- Sometimes water alone. Which one depends on what your skin did overnight, not on the time of day.
- Morning — treat
- Actives that suit daylight. Some ingredients belong here and nowhere else; others are the reverse.
- Morning — hydrate
- Thinnest to thickest. Order changes how much of each layer actually reaches skin.
- Morning — protect
- Sunscreen, last, every day. The one step that is the same in nearly every plan we write.
- Evening — cleanse
- Often twice: once to remove the day, once to clean skin. The second is the one that matters.
- Evening — treat
- Where most of the work happens, and where most mistakes happen. Some actives are used on alternate nights rather than together.
- Evening — repair
- The last layer. Sometimes it is the only thing that changes in a plan, and sometimes it is the change that does the most.
Your plan names the product at every step, and says which ones not to use on the same night.
Good products in the wrong order.
Most people we see are not using the wrong things. They are using reasonable things in an order that stops them working — a rich cream under a serum that then never gets through, two strong actives on the same night, a retinoid and an acid bought in the same week because both were recommended by different people.
The cost of that is money spent on products doing nothing, months where nothing changes, and sometimes skin that is more reactive than when it started. None of it is dramatic. It is just waste, and it is the most common thing we correct.
This is also why we will not sequence a routine for you from a web page. The order depends on what your skin is doing, what you already own, and what you can realistically keep up. Those are questions with a person in them.
Watching it done.
How much, where, and in what order is easier to watch than to read. Our nurses are filming short pieces on applying what we prescribe — quantity, sequence, and the steps people most often skip.
They are not up yet. When they are, they appear here and in your portal. Until then, your plan is written to be followed without them, and anything you are unsure of is a phone call — 0466 310 045.
Whose plan is it?
Yours. The plan belongs to the client, not the clinic. You paid for it — it’s what the $150 consultation buys — and you take it with you. It’s written in plain terms so it reads the same at Glow, at another clinic, or at home on its own.
That portability is deliberate. A plan that only makes sense inside one clinic is a retention device. A plan you can hand to anyone is a record of an honest assessment — and it has to survive being read somewhere we’re not in the room.
What does a skin plan cost?
The plan is included in the consultation: $150, ninety minutes, with a registered nurse. There is no separate fee for the document and nothing to add on. The fee is not credited against later treatment, because the assessment and the plan are the product — not a pathway to one.
- Price
- $150, consultation included
- Duration
- 90 minutes
- You leave with
- The written plan, yours to keep
- Works at
- Any clinic, or at home
Where does the plan live between appointments?
On paper, it lives with you. Day to day, Glow uses The Skin Collective — an app built independently for skin clinics, which Glow uses as a customer — so clients can hold their plan, their skincare regime and a weekly photo record in one place. Using it is optional; the written plan stands on its own.
The weekly record exists because clients asked for it. The phrase they used was an accountability mirror — a place to see what they did against an intention they set themselves. So that’s what it is. You log what you used. An empty week is just an empty week.
It is a mirror, not a scoreboard. There are no scores, no streaks, no colours turning red, and no record of what was missed — because a verdict you didn’t ask for isn’t accountability, it’s surveillance. The record holds your intention and what you did about it. What it means is worked out with your nurse, in the room.
Asked about the plan.
Answered the way they’d be answered in the room. The full list is on the FAQ page — no email required.
What is included in a written skin plan?
Five parts: the assessment findings from your 90-minute consultation, staged recommendations matched to those findings, the order they run in, the timing between them, and a skincare regime for home. It’s included in the $150 consultation fee and written to be read anywhere.
Do I need The Skin Collective app to use my plan?
No. The written plan stands on its own. The Skin Collective is an independent app for skin clinics that Glow uses as a customer, so clients who want to can hold their plan, regime and weekly photo record in one place. It’s optional either way.
What is the weekly photo record for?
It’s a record clients asked for — an accountability mirror. Each week you log what you used and add a photo, against an intention you set yourself. Nothing scores you and nothing records a miss. What the record means is discussed with your nurse at review, not decided by an app.
Does the plan expire?
The document is yours for good, but skin varies — with season, environment and what it’s been asked to tolerate — so a plan describes a period, not a permanent state. At review, sometimes the honest finding is that nothing needs to change. That’s the plan working.
Leave holding the answer.
Ninety minutes with a registered nurse in Springvale — $150 — and the written plan is yours whatever you decide to do with it.