Stop guessing what your skin actually needs.
A registered nurse assesses your skin properly — ninety minutes, $150 — and you leave with a written plan that’s yours to keep. Whether you book anything after that is up to you.
Most people arrive here after years of trial and error.
A cabinet of products that were never matched to your skin. Advice that changes with whoever is selling. Maybe a treatment somewhere that felt more like a transaction than an assessment.
Wanting to know what’s actually going on before you commit to anything is reasonable. That’s the appointment.
“I can’t tell what works from what’s marketing.”
Every product and clinic promises the same things. An assessment replaces the guessing with a documented read of what your skin is doing.
“I don’t want to be sold to.”
The consultation is the product. It’s priced on its own, the plan is yours to keep, and leaving without booking a treatment is a normal outcome.
“I don’t want to look done.”
Neither do we. Treatment is staged in the order your skin can use it, and sometimes the honest recommendation is to wait.
Three steps. The first one does most of the work.
Skin planning is the discipline of assessing before recommending. It’s why the first appointment is ninety minutes, not fifteen — and why you leave with a document, not a quote.
Ninety minutes with a registered nurse. History, what your skin is doing now, and what you’ve noticed yourself. $150.
What suits your skin, in what order, over what period — treatments, skincare, timing. Yours to keep, wherever you take it.
Delivered when timing supports it, reviewed as your skin changes. Sometimes the review says nothing needs to change — that’s the plan working.
Every treatment. Every price. Published.
Skin treatments carried out in clinic by a registered nurse, each inside a plan. No packages, no quote-on-request — the price on the page is the price in the room.
A layered facial working on surface texture and hydration. Ninety minutes · $250.
Peptide Infusion FacialPeptides delivered into the skin following light resurfacing. Sixty minutes · $150.
Microneedling with BioRePeelControlled micro-injury paired with a peel. Face $300 · face, neck and décolletage $350.
Skin LesionAssessment and management of benign lesions such as seborrhoeic keratosis. $250.
Some of what we won’t do is the point.
We won’t recommend before we assess.
If there’s no assessment, a recommendation is just a sale. Every treatment here follows a documented plan.
We won’t promise an outcome.
Skin varies, and it responds over time. We’ll tell you what we expect to see — and what we don’t know.
We won’t always say yes.
Sometimes the honest answer is wait, or not this, or not yet. You’ll hear it, with the reason.
We won’t discount you into a chair.
No packages, no offers, no countdowns. The price is the same whenever you’re ready.
Most of what we know is published.
You do not have to book anything to use this. Clients come to Springvale from across Melbourne’s south-east — Glen Waverley, Clayton, Dandenong, Oakleigh, Chadstone and further — and a good number of them read most of this before they ever rang.
The questions worth asking any clinic first — including the ones about price, pressure and what happens if you say no.
Skin concernsTen patterns people arrive with, described rather than diagnosed — and honest about which of them belong with a doctor instead.
Can I have this?Pregnancy, a flare, a cold sore, medication, sunburn. What changes what’s available — mostly a page of nos, published anyway.
Treatment comparisonsWhat costs what, what each one actually does, and which need seeing before they can be booked.
IngredientsA plain reference to what’s in the bottle — what each active does, and what it doesn’t.
The skin dictionaryForty-six terms defined plainly, each with one honest limit — including the industry words that sound regulated and aren’t.
NotesLonger pieces on what changes and when — through your twenties, your cycle, midlife and after.
What we don’t doThe treatments, claims and offers this clinic declines, and the reasons for each.
Asked before booking.
The questions people ask us most, answered the way we’d answer them in the room. The full list is on the FAQ page — no email required.
What happens at a skin consultation?
Ninety minutes with a registered nurse: your history, your current routine, and a full assessment of what your skin is doing. You leave with a written skin plan. It costs $150, and you’re not obliged to book anything afterwards.
Do I need a treatment, or just better skincare?
Honestly — we don’t know until we’ve assessed. Often the first stage of a plan is skincare and timing, with treatment later or not at all. The plan tells you which, and why.
Is the consultation fee credited toward treatment?
No — and that’s deliberate. The consultation is the product: the assessment and the written plan are what you’re paying for. It keeps the advice clean, because nothing about the appointment depends on selling you a treatment.
Can I bring a plan from another clinic?
Yes. And the plan you get here works the same way in reverse — it’s written to be useful to you anywhere, not just at Glow.
Know what your skin needs. In what order. And why.
One appointment replaces the guesswork with a written plan — and whatever you decide to do with it, it’s yours.